At TengYueGift.com, we value your privacy. This policy explains what data we collect, how we use it, and your rights regarding your personal information.
1. Information We Collect
We may collect the following types of data:
Personal Information: When you create an account, place an order, or contact us, we may collect your name, email address, shipping address, phone number, and payment information.
Usage Data: We automatically collect certain information when you visit our site, such as your IP address, browser type, device information, pages visited, time spent on the site, and referring website.
Cookies: We use cookies and similar tracking technologies to enhance your shopping experience, remember your preferences, and analyze site traffic. Learn more in our Cookie Policy.
2. How We Use Your Information
We use the data we collect to:
- Process and fulfill your orders, including sending order confirmations and tracking information
- Provide customer support and respond to your inquiries
- Send you marketing communications, such as newsletters and promotional offers (if you have subscribed)
- Personalize your shopping experience and show you relevant products
- Analyze usage to optimize site performance and improve our services
- Prevent fraud and enhance security
We do not sell, trade, or rent your personal data to third parties for their marketing purposes.
3. Third-Party Services
We may use third-party tools and services, including but not limited to:
- Payment Processors (e.g., PayPal, Stripe) – to handle payment transactions
- Shipping Carriers (e.g., UPS, FedEx) – to ship your orders
- Google Analytics – to analyze user activity
- Advertising Networks (e.g., Google AdSense) – to display relevant ads
- Email Marketing Platforms – to manage newsletter subscriptions
These third parties may collect and process data under their own privacy policies.
4. Your Rights
Depending on your jurisdiction (e.g., GDPR in the EU, CCPA in California), you may have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your data
- Withdraw consent or object to processing
- Request data portability
- Opt out of certain data collection practices, including targeted advertising
To exercise these rights, contact us at support@tengyuegift.com.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information, including encryption of sensitive data and secure servers. However, no method of transmission over the Internet is 100% secure.
6. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.
7. Children’s Privacy
TengYueGift.com does not knowingly collect or solicit personal information from children under the age of 13. If we learn that we have collected data from a child under 13, we will delete it immediately.
8. International Transfers
Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ.
9. Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with the revised effective date. We encourage you to review this policy regularly.
10. Contact Us
If you have questions or concerns about this Privacy Policy, reach out to us at: 📧 jason@tengyuegift.com